FAQ

Frequently Asked Questions

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Q: Is Solid Rock Hospital owned by a church?
A: No, Solid Rock Hospital is privately owned. Q: Which specialists are available in the hospital?
A: Paediatrician, Gyneacologist and Obsterician, General Surgeon, Orthopaedic Surgeon, Ear, Nose and Throat Surgeon, Anaesthetist, Internist, Orthodontist and Dental Surgeon. Q: What types of rooms are available in the hospital?
A: Private Rooms: Single bed with toilet and bathroom en suite Semi-Private Rooms: Two beds with toilet and bathroom en suite General Wards: Four beds with toilet and bathroom en suite Q: Does the hospital run a 24 hour service?
A: Yes, we run a 24- hour service. Doctors and nurses are available 24 hours every day of the week. Q: When are immunisations given and which vaccines are available?
A: Immunisations are given every first and third Saturdays of the month at 9 am.
The vaccines available are: Oral Polio BCG DPT Measles Hib Hepatitis Rotavirus Typhoid Pneumococcus Cervical cancer Tetanus toxoid Anti rabid Q: What services are available in the hospital?
A: The following services are available: General Medical Consultation
Specialist Consultation
Antenatal Clinic
Paediatric Clinic
Gyneacology and Fertility Clinic
Immunisation Clinic
Family Planning Clinic
Ultrasound Service
Cardiotocographic Service
Comprehensive Dental Service/ Orthodontic Consultation Premarital Medical Counselling Medical Health Check- up
Pre- school medical & dental health check up
Pre- employment medical & dental health check up HIV and AIDS pre- & post- test counselling Q: What facilities are available in the hospital? A: The following facilities are available: Fully equipped Dental Clinic
Fully equipped Labour & Delivery Facilities Full newborn care facilities (Incubators, Resuscitaire, Phototherapy, Oxygen concentrator, EBT) Intensive care unit Paediatric intensive care unit Operating theatres Laboratory & Diagnostic facilities Ambulance Services Q: Does the hospital run on Health Management Scheme (HMO)?
A: Yes, we are registered with quite a lot of HMOs. Please free to contact our customer service department on +234017739431 Q: Will it be possible to see the same doctor every time I visit the hospital?
A: There is a facility to book an appointment with a doctor. Even if the doctor is not on ground, the hospital personnel work as a team. Q: Can I open a family card?
A: You can either open a family card used by every member of your family or open a personal card used by you alone. Q: When is the visiting time?
A: Visiting time is between 4pm and 8pm daily. Q: Does the hospital provide food for patients on admission?
A: Yes, the hospital has a fully equipped kitchen with well trained kitchen staff. We provide food for all our company and HMO patients. Private patients are also provided food on request. Q: If I have a complaint or suggestion, who do I contact?
A: All complaints and suggestions should be directed to Clients Services department Q: What methods of payments are available?
A: Cash payments at the cashier's office
Payment by cheque
Payment by ATM
Fund transfer

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